Reference Number

CSTM Carlt


To provide an excellent service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area


– Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual

– Prepare products using approved KFC procedures

– Monitor product quality by checking and acting upon expiration dates and times for products

– Ensure the correct use of product holding equipment in respect of holding times and temperatures

– Keep the Customer Service Area and Front Counter clean and tidy

– Follow all cash handling procedures as per Company Standards

– Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention

– Adhere to Yum’s culture principles

– Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift

– Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Work Level


Job Type



Market Related

EE Position



JHB West Rand

Leave a Reply

Your email address will not be published. Required fields are marked *