Retail/FMCG Background and Merchandising Expertise:
Familiarity with retail and FMCG environments is advantageous, along with a comprehensive understanding of merchandising and promotional strategies.
Stock Management Procedures:
Knowledge of stock management procedures ensures efficient inventory control, minimizing stockouts and wastage.
Customer Service Excellence:
Click Stores places great importance on delivering exceptional customer service, and employees must be committed to upholding this standard.
Beauty and Skincare Product Knowledge:
Familiarity with beauty and skincare products enables employees to provide informed recommendations to customers.
Results and Target Driven:
A results-oriented approach ensures employees are motivated to achieve sales targets and company objectives.
Strong Customer Orientation:
Putting the customer first and understanding their needs is vital to build lasting relationships.
Good Communication Skills:
Effective communication is essential for engaging with customers, colleagues, and stakeholders.
The ability to connect with others fosters a positive and collaborative work environment.
Engaging and Confident:
Being engaging and confident allows employees to interact with customers in a welcoming and approachable manner.
Click Stores values certain competencies that contribute to the overall success of the organization. These competencies include:
Persuading and Influencing:
Employees must possess the ability to persuade and influence customers positively.
Relating and Networking:
Building rapport with customers and networking with colleagues are key components of the role.
Delivering Results and Meeting Customer Expectations:
Meeting customer expectations and achieving sales targets are critical for success.
Understanding the business aspects of the retail industry helps in making informed decisions.
Following Instructions and Procedures:
Adherence to company policies and procedures ensures consistent service delivery.
Working with People:
Collaborating with others fosters a supportive work environment and contributes to overall success.
Planning and Organising:
Effective planning and organization skills lead to smooth operations.
Coping with Pressures and Setbacks:
The ability to handle pressure and setbacks is crucial in a fast-paced retail environment.
Click Stores typically offers employees contracts ranging from 27 to 40 hours per week, depending on the specific role and store requirements.
Click Stores has earned its reputation as a customer’s first choice health and beauty retailer by upholding its company values and maintaining a focus on exceptional service and product knowledge.
The minimum requirements, qualifications, skills, and competencies described above are essential for those interested in joining the Click Stores team. By attracting individuals who align with their values, Click Stores continues to thrive and deliver top-notch customer experiences.
Applicants who meet the minimum requirements are encouraged to apply, and Click Stores remains dedicated to the principles of Employment Equity, promoting diversity and equal opportunities within the company