Capitec Bank Agent – Service Administrator

Date: 30th August 2023 Location: Cape Town, Western Cape, South Africa Employer: Capitec Bank Ltd

ALSO APPLY Capitec Bank Better Champion Career Opportunity

Apply by: We’re in search of enthusiastic, self-driven individuals who share our enthusiasm for delivering exceptional service in the banking sector. To embark on this journey with us, please follow these steps:

  1. Explore the job details and complete a brief assessment by clicking here!
  2. After finishing the above steps, finalize your application by clicking the “apply” button below.


Resolve non-real time client inquiries to enhance client experience and ensure client retention.



At least 2 years of client service experience.


2 years of experience in a Contact Centre environment.

Qualifications (Minimum):

Grade 12 National Certificate / Vocational.

Qualifications (Preferred):

Diploma in Finance or Risk and Compliance.


Minimum: Familiarity with and understanding of:

Financial industry.

Preferred: Proficiency in and understanding of:

Capitec Bank’s services, products, policies, and procedures.

South African banking landscape.

Social media platforms.

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Effective Communication Skills.

Proficiency in Computer Literacy (MS Word, MS Excel, MS Outlook).

Strong business writing abilities.

Problem-solving aptitude.

Interpersonal and Relationship Management Skills.

Meticulous Attention to Detail.

Conditions of Employment:

Clear criminal and credit record.

Capitec is dedicated to promoting diversity, and whenever possible, appointments will align with our employment equitys.



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