Exciting Grade 12 Entry Level Call Centre Vacancy at the Department of Labour
Are you on the lookout for a job opportunity that doesn’t require prior experience?
The Department of Employment and Labour has just announced an enticing Grade 12 Entry Level Call Centre vacancy, recently featured in DPSA Circular 33. This could be your chance to embark on an exciting career path.
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Vacancy Overview Requirements: All you need is a Senior Certificate or Grade 12 (or an equivalent qualification) and 0 to 6 months of experience. Knowledge in Batho Pele Principles, Telephone Etiquette, and Call Centre operating systems is a plus.
Essential skills include Computer Literacy, Interpersonal abilities, Effective Communication, and a Customer-Focused approach.
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Duties: As part of this role, you will be responsible for answering incoming calls (Inbound) and handling outgoing calls (Outbound). You’ll also maintain the employer’s database, handle electronic inquiries, and evaluate the quality of calls received, providing feedback on Standard Operational Measures.
How to Apply for Department of Employment and Labour Jobs
About the Employer The Department of Employment and Labour is a South African government department dedicated to overseeing various aspects of employment, encompassing industrial relations, job creation, unemployment insurance, and occupational health and safety.
Join our team and make a meaningful impact in the field of labor and employment.
If you are interested in this opportunity, don’t miss out on applying and taking your first steps towards a rewarding career with the Department of Employment and Labour