Job Title: Service Representative (Distribution) x3
Location: Shelly Beach (1) and Park Rynie (2), Kwa-Zulu Natal, South Africa
Job Type: Internal
Task Grade: T07
Area of Specialization: Customer Service
Department: Retail Operations
Business Unit: Central East Cluster
Reference Number: NN1106
Closing Date: 20 June 2024
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Minimum Requirements:
– Qualification: Grade 12/NCV4/NSC3/N3 and languages/Diploma/Certificate Low-voltage official at NQF4 with 120 credits
– Experience: 2 years
– Basic understanding of electricity
Skills and Competencies:
– Behavioural Integrity
– Leadership
– Team player
– Motivating teams
– Coaching
– Mentoring
– Developing
– Knowledge of customer service and marketing theory
– Understanding of business processes
– Understanding of Eskom business
– Relationship building
– Functional and technical problem-solving
– Analytical
– Negotiation
– Communication
Key Responsibilities:
– Build customer relationships
– Maintain customer data
– Execute generic service activities
– Execute vending and prepaid activities
– Facilitate and enable quotation and connection activities
– Facilitate and enable conventional measurement and metering tasks
Contact: recruitmentdx@eskom.co.za
Note: Eskom is committed to equality, employment equity, and diversity. Preference may be given to candidates from under-represented designated groups. Candidates with disabilities are encouraged to apply.
Job Title: Clerk General Admin (ERI Logistics Services) x2
Locations: Polokwane and Bloemfontein
Job Type: Internal
Task Grade: T05
Area of Specialization: Clerical tasks
Department: Logistic Services
Business Unit: Logistics Services
Reference Number: ERI 0012537
Closing Date: 18 June 2024
Minimum Requirements:
– Qualification: Grade 12 (Matric); Office administration qualification advantageous
– Experience: 1-year related experience
Skills and Competencies:
– Communication and interpersonal skills
– Computer literacy (MS Office Suite)
– Attention to detail
– Time management
– Basic communication skills (verbal and written)
– Telephone etiquette
– Computer literacy
– SAP administration
– General office administration and systems knowledge
Attributes:
– Teamwork
– Interpersonal skills
– Ethical and honest
– Integrity to maintain confidentiality
– Punctuality
– Deadline-driven
– Ability to work under pressure
– SAP experience advantageous
Key Responsibilities:
– Administration
– SHEQ (Safety, Health, Environment, and Quality)
– Training
Note: The job advertisement is for two positions, one in Polokwane and one in Bloemfontein.