LEARNER: CSC DETAILS
Reference Number: CLO240704-3
Job Title: Learner: CSC
Job Type: Learnership
Department: Customer Service Centre
Number of Positions: 25
Location:
Town/City: Roodepoort
Province: Gauteng
Country: South Africa
Required Education Level: Grade 12 National Certificate
Job Category: Customer Service
Job Advert Summary:
Clover is offering a Learnership opportunity at their Call Centre offices in Constantia Park (Roodepoort).
Successful applicants will spend the duration of the learnership at the Call Centre and attend classes as prescribed. Upon completion, they will achieve a NQF qualification and gain experience in a world-class Call Centre.
Requirements:
– Grade 12 or equivalent NQF4
– Completed Matric in the past 5 years (2019-2023)
– Average of 60% for English and Maths or Maths Literacy
– Computer literacy (Advanced)
– Currently unemployed
– No prior participation in a Learnership
– Applicants from West Rand surrounding areas advantageous
– Persons with a disability encouraged to apply
Competencies:
– Proactive and action-oriented
– Honest and consistent
– High standards
– Interpersonal effectiveness
– Commitment and motivation
– Collaborative team player
– Customer-oriented
– Effective communication
– Numerical principles
Duties and Responsibilities:
– Provide high-level customer service
– Handle inbound and outbound interactions
– Resolve queries and complaints
– Capture and confirm customer orders
– Sell Clover and Principal products
– Promote teamwork and cooperation
– Participate in team meetings and visual management of information
If you meet the requirements and are passionate about customer service, apply now!