FNB is Hiring: Teller Position Available in Maun

First National Bank (FNB) is seeking a highly motivated and customer-focused individual to join their team as a Teller in Maun. If you have a passion for delivering exceptional service and processing client transactions efficiently, this opportunity is for you!

Job Description:

– Provide excellent service by processing client transactions quickly, correctly, and efficiently

– Achieve net profit growth for the business

– Manage average Rand value of differences to minimize losses

– Manage Service Quality of the Branch through the Service Quality Balanced Scorecard

– Comply with procedures and processes contained in the Golden Rules

– Manage efficiencies for tellers through Number of differences and average number of transactions

– Develop own competencies to increase performance

– Connect with customers by living up to the brand promise of “how can we help you?”

– Treat customers with respect and provide helpful solutions

– Conduct yourself in an ethical manner at all times

– Take ownership of solving customer problems efficiently

– Adhere to TCF (Treating Customers Fairly) principles

– Manage growth of active customer Account Base

– Contribute to increase of Customer Engagement Score

– Identify opportunities to increase market share

– Support cost containment and reduction

– Manage actual Rand value of shortages

– Optimize customer interactions to migrate to eChannels and digital self-service channels

Requirements:

– Ability to work in a fast-paced environment

– Excellent communication and interpersonal skills

– Ability to work under pressure and meet deadlines

– Strong problem-solving skills

– Ability to adapt to changing circumstances

– Team player with a positive attitude

– Ability to maintain confidentiality and handle sensitive information

Application Details:

– Application Closing Date: 14/08/24

– All appointments will be made in line with FirstRand Group’s Employment Equity plan

– The Bank supports the recruitment and advancement of individuals with disabilities

Don’t miss this opportunity to join a dynamic team and make a difference in the banking industry! Apply now!

APPLY HERE

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