A Comprehensive Overview of the Qualified Post Basic Pharmacist Assistant
Introduction
In the fast-paced and ever-evolving pharmaceutical sector, the role of a Qualified Post Basic Pharmacist Assistant is crucial for maintaining the seamless operation of dispensary services.
The position at Clicks Lemon Tree, located in Alberton, epitomizes the blend of customer service, administrative efficiency, and pharmaceutical expertise required in this field.
This article delves into the key aspects of the role, including the job description, minimum requirements, skills, and competencies necessary for a successful career as a Post Basic Pharmacist Assistant at Clicks Lemon Tree.
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Position Summary
Industry: Pharmaceutical Sector
Job Category: Dispensing/Pharmacy
Location: Alberton
Contract: Permanent
Remuneration: Market Related
EE Position: Yes
Apply By: 21 August 2024
Job Description
Job Objectives
As a Post Basic Pharmacist Assistant at Clicks Lemon Tree, the primary responsibility is to deliver pharmaceutical care services within the defined scope of practice. This includes adhering to the company’s Standard Operating Plans (SOPs) and ensuring the efficient operation of the dispensary. Key objectives of the role include:
- Customer Service and Care: Maintaining high standards of customer service is pivotal. This involves interacting with customers to provide accurate pharmaceutical advice, addressing their queries, and ensuring their overall satisfaction with the service.
- Stock Control and Administration: Efficient stock control is essential for the smooth functioning of the dispensary. This includes managing inventory, repacking medicine, and ensuring that stock levels are maintained appropriately to meet customer needs.
- Dispensary Administration: Accurate dispensary administration is crucial for operational efficiency. This includes handling prescriptions, maintaining accurate records, and ensuring compliance with legal and regulatory requirements.
- Accurate Compounding: Compounding medications accurately is a key responsibility. This involves preparing medications as per prescriptions, ensuring that they meet the required standards of quality and safety.
- General Health Advice: Providing general health advice is an important part of the role. This involves offering guidance on over-the-counter medications, health and wellness, and general pharmaceutical care.
- Housekeeping and Merchandise Display: Maintaining high standards of housekeeping and merchandise display ensures that the dispensary remains organized, clean, and appealing to customers.
- Ad Hoc Requirements: Flexibility to perform ad hoc duties as required by the operational needs of the dispensary.
Minimum Requirements
Qualifications and Experience
- Matric with Maths: A matriculation certificate with a pass in Mathematics is essential. This foundational education is critical for performing calculations and managing pharmaceutical tasks effectively.
- Health Professions Council of South Africa (HPCSA) Requirements: The role requires meeting the minimum standards set by the HPCSA for various levels of Pharmacist Assistants, including Qualified, Post Basic, and Learner Basic.
Skills, Abilities, and Job-Related Knowledge
- Product Knowledge: A thorough understanding of health aisle products and over-the-counter (OTC) medications is required. This knowledge enables the Pharmacist Assistant to provide accurate advice and recommendations to customers.
- SAPC and Legal Knowledge: Knowledge of the South African Pharmacy Council (SAPC) regulations and relevant legal requirements is essential for ensuring compliance in all dispensary operations.
- Customer Service Orientation: Strong customer service skills are necessary for interacting effectively with customers, addressing their needs, and ensuring a positive experience.
- Team Player: The ability to work collaboratively with other team members is important for maintaining a harmonious and efficient work environment.
- Integrity and Ethical Practice: Adherence to ethical working practices and maintaining integrity is crucial for building trust with customers and ensuring compliance with professional standards.
- Accuracy and Attention to Detail: Precision in tasks such as compounding and record-keeping is vital to prevent errors and ensure the highest standards of pharmaceutical care.
- Basic Calculations: Proficiency in basic calculations is necessary for tasks such as medication compounding and inventory management.
- IT Business Operating Systems: Familiarity with IT business operating systems and software is important for efficient dispensary operations.
- MS Office: Competence in Microsoft Office applications, including Word, Excel, and Outlook, is required for administrative tasks and communication.
Competencies
- Adhering to Principles and Values: Demonstrating commitment to ethical practices and organizational values is essential for maintaining professional standards.
- Working with People: Effective interpersonal skills are needed to build relationships with customers and colleagues.
- Delivering Results and Meeting Customer Expectations: A focus on achieving results and meeting customer expectations is key to success in this role.
- Following Instructions and Procedures: Adherence to established instructions and procedures ensures consistency and compliance with SOPs.
- Relating and Networking: Building and maintaining professional relationships is important for effective communication and collaboration.
- Planning and Organizing: Strong organizational skills are necessary for managing tasks, inventory, and administrative duties efficiently.
Application Process
To apply for the position of Qualified Post Basic Pharmacist Assistant at Clicks Lemon Tree, candidates must ensure they meet the minimum requirements outlined in the job listing. The application deadline is 21 August 2024. Interested candidates should submit their applications through the appropriate channels as specified in the job listing.
Conclusion
The role of a Qualified Post Basic Pharmacist Assistant at Clicks Lemon Tree is both challenging and rewarding. It demands a blend of pharmaceutical knowledge, customer service skills, and administrative efficiency. By adhering to the high standards set by Clicks and maintaining a commitment to ethical practices, successful candidates will contribute significantly to the provision of quality pharmaceutical care and customer satisfaction.
As the pharmaceutical sector continues to evolve, the role of the Post Basic Pharmacist Assistant remains integral to ensuring the delivery of effective and efficient healthcare services. If you meet the qualifications and are passionate about contributing to a leading pharmacy chain, this opportunity at Clicks Lemon Tree may be the perfect fit for your career aspirations.