Job Overview: Stock Controller – East London

Fidelity Services Group, based in East London, Eastern Cape, is seeking a reliable and organized individual to join its team as a Stock Controller. This permanent role, to candidates with entry-level experience in stock management and related fields. The position is crucial for maintaining efficient stock control and ensuring that all stock-related activities align with company policies and operational standards.

Company Overview: Fidelity Services Group

Fidelity Services Group is a leading provider of security and investigations services in South Africa, with a strong focus on providing integrated security solutions to a variety of industries. The company’s offerings span physical security, electronic surveillance, cash management, and a wide range of specialized services. Fidelity ADT, the division that this role is situated in, provides high-level security and investigation services, ensuring the safety of clients across South Africa.

As an essential part of Fidelity ADT, the Stock Controller will help maintain an organized and efficient stock management system within the company’s Eastern Cape branch. The position is pivotal to ensuring that the necessary materials and equipment are available for day-to-day operations, minimizing disruptions, and maintaining operational continuity.

Job Responsibilities

The role of Stock Controller is multifaceted and demands a high level of attention to detail and accuracy. The primary responsibility of the Stock Controller will be to handle all aspects of stock management, including stock allocation, stock receipts, data capturing, and filing. Below is an outline of the key duties and responsibilities associated with this role:

  1. Receiving and Allocating Stock
    The Stock Controller will receive completed pick slips from the relevant warehouse personnel and will be responsible for data capturing the correct equipment in the database. This process will ensure that stock is accurately allocated for specific jobs, in line with company operations and service requirements. Ensuring accuracy in this phase is critical for avoiding future discrepancies.
  2. Stock Receipts and Database Updates
    The Stock Controller will be tasked with receiving stock, ensuring that it is correctly processed and entered into the Enterprise Resource Planning (ERP) system. Posting stock receipts in the ERP system and updating the Goods Received Voucher (GRV) register will be key tasks. This process ensures that all stock items are tracked from the point of receipt to allocation and use in the field.
  3. Filing and Documentation
    After processing, the Stock Controller will be responsible for filing relevant pick slips and stock-related documents according to company standards. These documents must be filed appropriately by quote number and technician name, ensuring they are easily accessible for future reference and auditing purposes.
  4. Stocktake Assistance
    One of the recurring tasks for the Stock Controller will be assisting with the monthly stock take. Stock takes are essential for reconciling physical stock levels with recorded levels in the system. The Stock Controller will play a key role in ensuring that stock takes are conducted smoothly and that discrepancies are addressed promptly.
  5. General Administration and Ad Hoc Duties
    As with many operational roles, the Stock Controller will be expected to perform other administrative and ad hoc tasks as required. These tasks may vary depending on the department’s needs, and the individual will be expected to adapt to changing circumstances and priorities.

Key Requirements

The role of Stock Controller demands a blend of technical skills, experience, and personal attributes. To be considered for this role, candidates must meet the following key requirements:

Experience and Skills

  1. Minimum of 3 Years’ Stores Experience
    The ideal candidate will have at least three years of experience working in a stores or warehouse management environment. This experience should include a solid understanding of stock control processes, including receiving, allocating, and tracking inventory.
  2. Proficiency in SAP
    The Stock Controller will need to be proficient in using SAP, a widely used ERP system, to process stock receipts, update the GRV register, and generate stock reports. Experience with SAP is essential for ensuring smooth operations and maintaining accurate records.
  3. Excel Skills
    A good working knowledge of Microsoft Excel is required, as the Stock Controller will need to track and manage stock data, as well as generate reports. Excel will be used to help organize stock information and manage data entry.
  4. Data Capturing Accuracy
    The Stock Controller will be responsible for accurately capturing stock data on a daily basis, ensuring that records are up-to-date and free from errors. This includes ensuring that stock take data is entered correctly and that discrepancies are resolved promptly.
  5. Adherence to Policies and Procedures
    A key component of the Stock Controller’s role will be to adhere to the company’s policies and procedures for stock control. This includes following protocols for receiving stock, updating records, conducting stock takes, and maintaining the warehouse.

Behavioral Competencies

  1. Attention to Detail
    The Stock Controller must have a keen eye for detail to ensure that all stock items are correctly identified, logged, and processed. Even minor errors can lead to major operational disruptions, so precision is essential in this role.
  2. Communication Skills
    Strong verbal and written communication skills are necessary for effectively communicating with colleagues, warehouse personnel, sales teams, and other stakeholders. The Stock Controller will need to convey information clearly and promptly to avoid delays in operations.
  3. Teamwork and Collaboration
    Although the Stock Controller will have independent responsibilities, the role requires a strong team-oriented mindset. The Stock Controller will need to work collaboratively with colleagues from various departments, including the sales team, warehouse staff, and management, to ensure that stock requirements are met efficiently.
  4. Service-Oriented Attitude
    As a part of a customer-focused organization, the Stock Controller must be service-oriented, always striving to meet the needs of internal and external customers. This means responding to queries, resolving issues promptly, and ensuring that the right stock is available at the right time.
  5. Time Management and Organization
    The Stock Controller must be highly organized and able to manage multiple tasks simultaneously. They will need to prioritize tasks effectively, ensuring that stock orders are processed on time, stock levels are updated regularly, and the warehouse is kept organized and tidy.

Key Areas of Focus

The Stock Controller will focus on several key areas to ensure that the stock control processes are efficient, accurate, and in line with company standards:

  1. Stock Rotation (FIFO)
    Ensuring that stock is rotated properly (First In, First Out – FIFO) is essential to prevent stock from becoming obsolete. The Stock Controller will need to ensure that older stock is used before newer stock, particularly in the case of perishable goods or products with expiration dates.
  2. Stock Receipt and Order Management
    The Stock Controller will oversee the timely receipt of stock and ensure that orders are placed in line with business directives. They will be responsible for ensuring that all stock ordered is received within the designated timeframe and that purchase orders are closed at the end of each month.
  3. Accurate Picking and Allocation
    The accuracy of stock picking is vital to ensuring that the correct items are allocated for each job or client. The Stock Controller must ensure that stock is picked accurately based on SAP codes, and that any discrepancies are addressed immediately.
  4. Warehouse Organization and Housekeeping
    The Stock Controller will be responsible for maintaining a clean and organized warehouse. This includes ensuring that stock is packed away promptly, aisles are cleared, and all items are clearly labeled. Proper organization helps ensure that stock is easy to find and minimizes the risk of misplaced or lost items.
  5. Closing Old Purchase Orders
    The Stock Controller will monitor open purchase orders (POs) and ensure that they are closed before the end of the month. Closing old POs and clearing the Goods Receipt/Invoice Receipt (GRIR) register is crucial for maintaining accurate financial records and preventing unnecessary delays.

Educational Requirements

While the position does not require formal tertiary education, candidates should possess a good level of education, particularly in areas related to logistics, supply chain management, or warehouse operations. Practical experience in the field of stock control will be valued more highly than formal education, although basic literacy and numeracy skills are essential.

Work Environment and Conditions

The Stock Controller will work in a warehouse environment, which may involve physical activity such as moving and organizing stock. The individual will need to be comfortable working in a fast-paced environment, managing multiple tasks under tight deadlines. It is expected that the Stock Controller will adhere to all safety protocols and procedures to ensure a safe working environment.

Conclusion

The role of Stock Controller at Fidelity Services Group in East London offers an exciting opportunity for individuals with a passion for stock management and logistics. The position requires strong technical skills in SAP and Excel, excellent organizational abilities, and a keen attention to detail. By ensuring the accuracy of stock control, proper organization of the warehouse, and adherence to company policies, the Stock Controller will play a crucial role in maintaining the efficiency and effectiveness of the company’s operations.

If you meet the qualifications and are eager to contribute to a dynamic and service-oriented team, consider applying for the Stock Controller position at Fidelity Services Group. The role offers the chance to develop valuable skills in stock management, ERP systems, and team collaboration while contributing to the success of a leading security services provider in South Africa.

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