Comprehensive Overview of the Role: Post Basic Qualified Pharmacist Assistant at Dis-Chem Pharmacies in Dainfern
Dis-Chem Pharmacies, a leader in the pharmaceutical industry in South Africa, is seeking a Post Basic Qualified Pharmacist Assistant for its Dainfern branch. This position offers an opportunity to contribute to the delivery of top-tier pharmaceutical services, addressing patients’ medication needs while adhering to professional and legal standards. Below, we provide a detailed breakdown of the role, requirements, responsibilities, and benefits to offer a complete understanding of the position.
Job Profile and Key Functions
The role involves supporting the pharmacy’s operations by delivering pharmaceutical care under the supervision of a licensed pharmacist. As a Post Basic Qualified Pharmacist Assistant, your responsibilities will encompass various activities related to dispensing, customer service, and compliance with pharmaceutical guidelines.
Minimum Requirements
To qualify for this position, applicants must meet the following criteria:
- Educational Qualifications:
- Completion of Grade 12/Matric.
- Possession of a Basic Pharmacist Assistant qualification.
- Registration and Certification:
- Active registration with the South African Pharmacy Council (SAPC) is mandatory.
- Technical Skills:
- Proficiency in Unisolv, a dispensing and stock management software.
- Basic computer literacy, particularly in MS Office applications.
- Sound numerical abilities.
- Language Proficiency:
- Fluency in English and a secondary language.
- Work Flexibility:
- Willingness to work retail hours.
Preferred Qualifications and Experience
While not mandatory, the following attributes and skills are considered advantageous:
- Knowledge of Retail/Fast-Moving Consumer Goods (FMCG) operations.
- Competence in SAP and E-Scripting systems.
- Familiarity with drug and family planning protocols and complementary medicines.
- Fluency in a third language.
Core Responsibilities
This role is multifaceted, combining technical, customer service, and administrative duties to ensure the pharmacy operates efficiently while providing exceptional care to patients. Key responsibilities include:
Dispensing and Medication Management
- Assist in the sale of Schedule 1 and Schedule 2 medicines.
- Support the preparation, compounding, and packaging of non-sterile medicines under approved protocols.
- Handle stock distribution and maintain control of medicines ranging from Schedule 1 to Schedule 5 substances.
- Accurately interpret and process prescriptions while ensuring compliance with SAPC regulations.
Customer Interaction
- Advise patients on the correct usage of prescribed medications.
- Address patient queries related to prescription tracking and medical aid coverage.
- Provide health-related information to promote wellness among customers.
Stock and Inventory Control
- Manage stock levels, report shortages, and ensure proper merchandising using the FEFO (First Expired, First Out) method.
- Oversee bi-annual stock audits and maintain asset control.
- Receive and organize dispensary stock according to standard procedures.
Administrative and Compliance Tasks
- Ensure error-free submission of claims to medical aids.
- Resolve prescription issues rejected by medical aid providers.
- Maintain and update customer profiles, including merging duplicate records.
- Conduct risk management, adhering to health, safety, and security standards.
Competencies and Skills
The ideal candidate should possess the following competencies:
- Communication Skills:
- Fluency in English and at least one other language.
- Strong listening and customer service orientation.
- Attention to Detail:
- Ability to ensure accuracy in medication dispensing, inventory management, and prescription interpretation.
- Problem-Solving and Teamwork:
- Capacity to resolve operational challenges effectively.
- Collaborate within a team to achieve pharmacy goals.
- Adaptability:
- Ability to work under pressure and manage time effectively.
- Technical Proficiency:
- Familiarity with relevant software systems (e.g., Unisolv, SAP, E-Scripting).
Working Conditions and Employment Requirements
The position entails specific working conditions and prerequisites:
- Physical Demands:
- Candidates must be physically fit and capable of standing for extended periods.
- Retail Hours:
- Flexibility to work retail shifts, including weekends and public holidays.
- Compliance Requirements:
- A valid driver’s license.
- Clear credit and criminal records.
Remuneration and Benefits
Dis-Chem Pharmacies offers a competitive compensation package, which includes:
- Market-aligned salary.
- Access to medical aid and provident fund schemes.
- Employee discounts through the staff account.
Equal Opportunity and Inclusivity
Dis-Chem Pharmacies is committed to fostering a workplace environment that promotes diversity and inclusivity. The company’s Employment Equity Plan ensures that recruitment aligns with transformation objectives, with a particular focus on integrating individuals with disabilities into the workforce.
Application Process and Deadlines
Interested candidates are encouraged to submit their applications before the closing date on 04 January 2025. If no feedback is received within two weeks of the closing date, applicants should consider their application unsuccessful.
Conclusion
This opportunity at Dis-Chem Pharmacies is ideal for individuals passionate about pharmaceutical care and eager to contribute to a customer-focused and compliant retail pharmacy environment. By adhering to the outlined responsibilities and leveraging the company’s supportive infrastructure, the successful candidate can play a vital role in enhancing health outcomes within the Dainfern community.
To embark on this rewarding journey, ensure your application reflects your qualifications, experience, and alignment with Dis-Chem’s core values.
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