Receptionist Vacancy in Durban, KwaZulu-Natal

Receptionist Vacancy in Durban, KwaZulu-Natal – R221,447 Per Year

Are you looking for a receptionist, clerical or administration job in Durban? A receptionist vacancy is currently available within the Office of the Executive Director: Municipal Planning in Durban, KwaZulu-Natal. The position offers an opportunity for a suitably qualified applicant with Grade 12 to work in a full-time municipal environment.

The vacancy is listed under Clerical/Administration and carries a remuneration package of R170,591.24 to R221,447.58 per annum. Successful candidates will be responsible for providing reception, telephone and general office support services to the Office of the Executive Director.

Applicants interested in this opportunity should take note of the closing date and ensure that their applications are submitted before the stated deadline.

Receptionist Vacancy Details

Job Detail Information
Position Receptionist
Job Identification 1528
Job Category Clerical/Administration
Location Durban, KwaZulu-Natal
Workplace On-site
Employment Type Full-time
Minimum Education Grade 12
Salary R170,591.24 – R221,447.58 per annum
Grade T05
Cluster 005 Municipal Planning
Directorate Office of the Executive Director: Municipal Planning
Department Office of the Executive Director: Municipal Planning
Posting Date 10 September 2026
Closing Date 26 September 2026 at 11:00

About the Receptionist Position

The Receptionist will provide an important front-office and administrative support function within the Office of the Executive Director. Receptionists are often the first point of contact for visitors, telephone callers and people seeking assistance from an office.

For this reason, the successful applicant will be expected to conduct themselves professionally and provide a helpful and efficient service.

The position involves more than simply answering telephone calls. The employee will also provide office support to management and staff and undertake other assignments related to the functioning of the office.

This makes the vacancy potentially suitable for applicants who are interested in developing a career in municipal administration, office administration, clerical services and public-sector support functions.

Main Duties and Responsibilities

According to the vacancy information, the successful candidate will be responsible for providing a reception and telephone service to the Office of the Executive Director.

This means the receptionist may be required to receive visitors, respond to telephone enquiries and ensure that calls or visitors are directed to the appropriate person or office.

Professional communication is therefore an important part of the role.

1. Reception Services

The employee will provide reception services within the Office of the Executive Director.

Reception duties can involve welcoming visitors, identifying the purpose of their visit and directing them to the appropriate staff members.

A receptionist should maintain a professional and respectful attitude when dealing with members of the public, colleagues, officials and other stakeholders.

2. Telephone Services

The position also involves providing a telephone service to the office.

The successful applicant may be required to answer incoming calls, take messages and direct callers to the appropriate person.

Good telephone etiquette is important because the receptionist represents the office when interacting with people over the phone.

3. Office Support

Another important part of the position is providing office support to management and staff.

Administrative support can include assisting with routine office activities, handling documents, communicating information and helping the office operate efficiently.

Applicants should therefore be comfortable working in an office environment and dealing with routine administrative responsibilities.

4. Related Assignments

The job description also states that the employee will undertake related assignments.

This means the successful candidate may be required to assist with other duties that are connected to the work of the office.

Flexibility and willingness to assist colleagues can therefore be valuable qualities for someone applying for this position.

Grade 12 Requirement

The advertised degree level is Grade 12, making this an opportunity worth considering for job seekers who have completed matric and are looking for an entry-level clerical or administration position.

Applicants should carefully check the official vacancy information and application requirements before submitting their applications.

Having Grade 12 alone does not automatically guarantee employment. The employer will assess applications according to its recruitment requirements, suitability for the position and applicable municipal employment procedures.

Salary and Employee Benefits

The advertised remuneration is:

R170,591.24 – R221,447.58 per annum

The vacancy also lists several employment benefits.

These include:

  • 13th cheque
  • Housing subsidy
  • Leave
  • Medical aid
  • Pension fund

The vacancy indicates that there is no loco allowance, no skill allowance, and no other allowances listed.

The exact conditions of employment and benefits should be confirmed from the official vacancy notice and applicable municipal policies.

Who Should Apply?

This position may be suitable for job seekers who have completed Grade 12 and are interested in developing experience in administration and municipal office work.

Applicants who are confident when communicating with people may find the receptionist role particularly suitable because the position involves dealing with visitors and telephone calls.

Good organisational skills can also be valuable because reception and office-support positions often require employees to manage several routine tasks during the working day.

Important Skills for a Receptionist

Although the listed job description is brief, candidates applying for receptionist positions should understand the type of skills generally required for successful office performance.

Communication Skills

A receptionist regularly communicates with visitors, staff members and callers. Clear and professional communication is therefore important.

Professionalism

The receptionist is often the first person visitors encounter when they arrive at an office. Professional behaviour and a positive attitude are important.

Telephone Etiquette

Because the position includes telephone services, applicants should be comfortable answering calls and communicating professionally over the telephone.

Organisation

Office environments can involve documents, messages, visitors and different administrative requests. Good organisation helps ensure that tasks are completed correctly.

Reliability

Employers expect administrative employees to be dependable and punctual, particularly when they are responsible for reception services.

Teamwork

The position provides office support to management and staff, meaning the successful applicant will work with other employees and should be willing to assist where required.

Why This Vacancy Is Worth Considering

Municipal employment can provide valuable exposure to a structured public-sector working environment.

For someone starting a career in administration, working in an office supporting management and staff can help develop practical workplace skills.

A receptionist position can also provide experience in areas such as:

  • Customer service
  • Telephone communication
  • Office administration
  • Professional communication
  • Document handling
  • Working with management
  • Public-sector office procedures
  • General clerical support

These skills can be useful when applying for future administrative and clerical positions.

Work Location

The vacancy is based at:

60, Durban, 4001, KwaZulu-Natal, South Africa

The position is listed as on-site, meaning applicants should be prepared to work from the designated workplace rather than remotely.

People applying should consider their ability to travel to and from the Durban workplace before submitting an application.

Application Closing Date

The advertised closing date is:

26 September 2026 at 11:00

This is an important deadline. Applicants should avoid waiting until the final hours to submit their applications because technical problems, incomplete information or missing documents could prevent an application from being successfully submitted.

It is advisable to prepare all required information in advance and carefully review the application before submission.

How to Apply

Interested candidates should use the official recruitment/application platform associated with the vacancy and follow the instructions provided for Job Identification 1528.

Applicants should ensure that they:

  1. Read the complete official vacancy advertisement.
  2. Confirm that they meet the Grade 12 requirement.
  3. Prepare the information and supporting documents requested.
  4. Complete the application form accurately.
  5. Check that all required sections have been completed.
  6. Submit the application before 26 September 2026 at 11:00.
  7. Keep a record or confirmation of the submitted application where available.

Do not pay anyone who claims they can guarantee employment or secure the position for you. Legitimate recruitment processes should be followed through the official channels specified by the employer.

Important Information for Job Seekers

Applicants should always verify vacancy information directly from the employer’s official recruitment platform before applying. Job advertisements can be updated, withdrawn or amended, and application requirements may contain additional information that is not included in short vacancy summaries.

It is also important to use only the official application method.

Be careful of social-media posts or individuals asking applicants to pay registration fees, processing fees, interview fees or other payments in exchange for employment.

Final Thoughts

The Receptionist vacancy in Durban provides an opportunity for a Grade 12 applicant interested in entering or developing a career in clerical and administrative work.

The position is based in the Office of the Executive Director: Municipal Planning, is full-time and on-site, and offers an advertised salary range of R170,591.24 to R221,447.58 per annum, together with benefits such as a 13th cheque, housing subsidy, medical aid, pension fund and leave.

The main responsibilities focus on reception services, telephone services, office support and related assignments.

If you meet the stated requirements and are interested in the position, make sure you submit your application before the deadline of 26 September 2026 at 11:00.

Job seekers are encouraged to read the full official advertisement carefully and follow the employer’s application instructions before submitting an application.

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