Job Opportunity at Cashbuild: General Assistant
In the heart of Orange Farm, Gauteng, South Africa, Cashbuild is opening its doors to potential candidates for the role of General Assistant. This position is integral to the smooth operation of Cashbuild’s stores, focusing on customer service, merchandising, housekeeping, and safety compliance. If you’re looking for a dynamic work environment where your skills can shine, this might be the opportunity you’ve been searching for.
About the Job
As a General Assistant at Cashbuild, your primary responsibility will be to ensure comprehensive customer service in-store. This involves not only assisting customers with their queries and resolving any complaints they might have but also maintaining the store’s appearance and functionality. Key areas of focus include:
1. Customer Service: Providing top-notch service by advising and assisting customers on the correct products and resolving any issues promptly and professionally.
2. Merchandising Standards Ensuring that stock is safely merchandised according to the store layout plan and planograms. This includes maintaining the bulk stock area and ensuring that all merchandise is correctly displayed and labeled.
3. Housekeeping Keeping your designated area free of obstacles, ensuring stock is merchandised promptly after being received, and guaranteeing customer safety while navigating the aisles.
4. Safety(OHSA)Requirements Compliance with safety regulations is paramount. This includes using safety gear, ensuring customer and staff safety within your area of responsibility, and reporting any discrepancies to the Store Manager.
5. Manage Stock Loss Reporting damaged stock and ensuring that your area of responsibility is safe and secure for both customers and colleagues.
Requirements
To be considered for this role, candidates must meet specific requirements:
Minimum Qualification: Grade 10 or NQF 3 with 1 year of work-related experience, or Grade 12 without related work experience.
– *Language Skills*: Ability to communicate in English and the dominant language of the geographical area.
Valid Identification A valid South African ID or work permit.
Numerical Skills: Ability to perform basic calculations accurately.
Flexibility: Willingness to work shifts, weekends, and public holidays.
Performance Under Pressure: Ability to maintain high standards of work under pressure.
Key Performance Areas
The role of a General Assistant at Cashbuild is multifaceted, with several key performance areas:
1. Customer Service: Advising and assisting customers, resolving complaints, and ensuring a positive shopping experience.
2. Merchandising Standards: Maintaining the store’s layout, ensuring stock is correctly merchandised, and adhering to planograms.
3. Housekeeping: Ensuring the store’s aisles are safe and accessible, with stock promptly merchandised and obstacles removed.
4. Safety Compliance Adhering to OHS Act requirements, ensuring safety within your area, and reporting discrepancies.
5.Stock Management Reporting damaged stock and managing stock loss.
Values
At Cashbuild, certain values are fundamental to the way the company operates:
1. Integrity: Complying with standards, keeping promises, and handling sensitive information with care.
2. Accuracy: Being detail-oriented, working in an orderly fashion, and preventing mistakes.
3. Client Focus: Responding to clients’ needs, dealing with them in a friendly manner, and showing involvement in their problems.
4. Personal Development: Being aware of one’s strengths and weaknesses, working on personal development, and seeking opportunities to gain experience.
Why Work at Cashbuild?
Working at Cashbuild as a General Assistant offers numerous benefits and opportunities for growth. Employees can expect:
Dynamic Work Environment: Every day can be different, with opportunities to engage with various customers and products.
Skill Development The role allows for personal and professional growth, with opportunities to develop customer service, merchandising, and stock management skills.
Team Environment Working as part of a team that values integrity, accuracy, client focus, and personal development.
How to Apply
If you’re motivated, customer-focused, and eager to develop your skills in a dynamic retail environment, consider applying for the General Assistant position at Cashbuild. Potential candidates can apply directly through the Cashbuild website or in-store, ensuring they meet the outlined requirements and highlighting their relevant experience and skills.
In conclusion, the General Assistant role at Cashbuild is not just about supporting the day-to-day operations of the store; it’s about providing exceptional customer service, maintaining high merchandising standards, ensuring housekeeping and safety compliance, and contributing to the overall success of the business. If you’re passionate about working in a fast-paced retail environment and are committed to personal and professional development, this could be the ideal opportunity for you.